A leading fitness-technology arm of a new-age healthcare company was looking for an agile but enterprise-grade supply chain partner who could meet their fast-evolving and ever-growing supply chain requirements. The brand had an aggressive target of delivering its products to its customers pan-India in 1-2 days. The brand’s existing growth partner was not able to meet their geographical expansion requirements and stringent SLAs as it was not tech-enabled.
Prozo was chosen as their supply chain partner looking at Prozo’s vast fulfillment network of 30 multi-channel warehouses located across the country, its control tower and command center. Also, Prozo was able to offer the brand pay-per-use commercials. Not only that, Prozo offered the brand a “single rate card’ for services pan-India. The brand is currently operating from seven fulfillment centers of Prozo.
A leading hair-care brand was looking for a new-age supply chain partner with deep tech and fulfillment capabilities. They wanted a customized prescription-based flow of an order journey built into the WMS so that they can continue to be best-in-class in terms of fast-fulfillment despite every order needing a doctor's prescription before fulfillment.
Prozo was chosen because of its in-house technology product and ability to turn around a custom integration to achieve the brand's vision of fast-fulfillment in a unique business scenario.
The brand was initially managing the warehousing & freight operations internally, and were looking for a specialized player to handle their supply chain as they scaled their business.
Also, given the brand retails intimate hygiene products, they wanted a partner who could provide value added services w.r.t to packaging and ensure all products are packed in a very hygienic and safe environment.
The brand decided to work with Prozo because of its integrated supply chain offerings - tech enabled Warehousing & Freight operations, along with ProShip - Prozo’s freight recommendation engine.
A leading D2C athleisure and sports merchandise brands was evaluating multiple service partners who could offer best in class, tech enabled warehousing & last mile freight solutions and handle its BAU and peak operations, with peak demand being 10X of BAU. The brand’s existing service partner wasn’t able to handle such peak volumes while maintaining Service Levels
The brand chose Prozo because of our ability to understand its operations and pain-points and onboard it quickly before a major sporting event, when order volume goes up 10X.
The brand leveraged Prozo’s intelligent inventory placement platform, ProPlanning, to optimize stocking points, leading to faster shipment timelines with lower last mile delivery costs.
Prozo started with offering Warehousing & fulfillment at 1 location to the brand, and soon scaled up to 3 locations, along with last mile freight services via ProShip, Prozo’s freight recommendation and allocation engine.
The brand wanted to partner with a new age, agile supply chain partner to handle its B2B, B2C and D2C warehousing & fulfillment requirements on a flexible commercial model. The brand also wanted the service partner to provide intensive Value Added Services like kitting and repackaging in a clean and hygienic environment.
Prozo could meet the brand’s requirements because of its deep experience in handling multi channel operations on a pay-per-use commercial model. Also, Prozo deployed trained manpower to handle the products in a safe and hygienic environment, while ensuring adherence to SLAs and TATs during BAU and peak sale events.
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